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Title
Text copied to clipboard!Food and Beverage Attendant
Description
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We are looking for a dedicated and enthusiastic Food and Beverage Attendant to join our team. As a Food and Beverage Attendant, you will be responsible for delivering outstanding customer service to guests in restaurants, cafes, bars, or event venues. Your primary duties will include greeting guests, taking orders, serving food and beverages, ensuring cleanliness, and assisting with any guest needs. You will play a key role in creating a welcoming atmosphere and ensuring guests have a positive dining experience. Attention to detail, a friendly attitude, and the ability to work efficiently in a fast-paced environment are essential for this role. You will also be expected to maintain high standards of hygiene and follow all health and safety regulations. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to work well as part of a team. Previous experience in a similar role is an advantage but not required, as training will be provided. Flexibility to work various shifts, including evenings, weekends, and holidays, is necessary. If you are committed to providing exceptional service and enjoy working with people, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Greet and welcome guests upon arrival
- Take accurate food and beverage orders
- Serve food and drinks promptly and professionally
- Maintain cleanliness of dining and service areas
- Assist with setting up and clearing tables
- Handle guest inquiries and resolve complaints
- Follow health, safety, and hygiene standards
- Process payments and issue receipts
- Restock supplies and assist with inventory
- Collaborate with kitchen and bar staff
- Support team members as needed
- Adhere to company policies and procedures
Requirements
Text copied to clipboard!- Excellent communication and interpersonal skills
- Positive attitude and professional appearance
- Ability to work in a fast-paced environment
- Strong attention to detail
- Basic math skills for handling payments
- Flexibility to work various shifts
- Ability to stand for extended periods
- Team player with a willingness to learn
- Previous experience in hospitality is a plus
- Knowledge of food safety regulations is an advantage
- Reliable and punctual
- Customer-focused mindset
Potential interview questions
Text copied to clipboard!- What interests you about working in food and beverage service?
- Do you have previous experience in a similar role?
- How do you handle difficult or dissatisfied customers?
- Are you comfortable working flexible hours, including weekends and holidays?
- Can you describe a time you provided excellent customer service?
- How do you prioritize tasks during busy periods?
- What steps do you take to ensure cleanliness and hygiene?
- Are you able to work as part of a team?
- How would you handle a mistake with a guest’s order?
- What do you think is most important for creating a positive guest experience?
